Testimonial

“I have recently applied for the Refinancing of my home loan. I would like
to express my sincere appreciation for Nathan for his support and advise
through the whole process.

Nathan is highly passionate about his work and is very customer focused.
He has been prompt in the response to my requests. He even replied to my
queries during weekends and public holidays.

I have dealt with almost all major banks in Australia, I have yet to come
across someone with Nathan’s commitment and passion for customer service.

I would like to congratulate you and Nathan for setting high standards in
supporting your customer.
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“He is the man I dealt with. When I walked into the branch, he stepped out straight away and asked if there was anything he could help me with. He was very friendly. He didn’t stuff me around with the glamour of what to do or what not to do. He knew exactly what I wanted and that is exactly what he gave me. He didn’t waste any time. His customer service is fantastic and I have recommended some of my friends to see him.”

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“I wanted to pass on to management my positive home loan application experience at the Indooroopilly branch with Nathan Vecchio.His manner was so friendly and assuring that I was making the right decision. He maintained a perfect level of contact throughout the whole process.The best part of that was he used methods of communication that suited me via e-mail & text message. So often the positives in our working lives are over shadowed by opportunities to improve.You should be proud to have him as a part of you team.”

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He solved all of the queries and also gave us a quick time for the home loan to be approved.

“The process went so smoothly and they were both extremely helpful.

He did everything in a timely manner and answered my calls during after hours.

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“Hi Nathan

We both wanted to express our thanks for all your assistance and patience over the past few months.

You’ve been a great help in ensuring the process ran smoothly and keeping us updated on developments.

Many thanks!”

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“I wish to acknowledge the professional friendly and very efficient service we have received from Nathan Vecchio. Nathan could answer most of our questions immediately, and if he couldn’t he sought the answers and contacted us.”

He solved all of the queries and also gave us a quick time for the home loan to be approved.

The process went so smoothly and they were both extremely helpful.”

He did everything in a timely manner and answered my calls during after hours.”

He’s polite, friendly and provided regular feedback on the progress of the application. He always got back to me.